Support For Devices

Posted on 02/22/2021

Jeffco and DHE will only troubleshoot and repair devices that were issued or purchased through Jeffco.
Repair timelines continue to take 8+ weeks to complete. (Please take care of your device so you're not without or with a school loaner that's 4+ years old.)
Temporary loaner Chromebooks are issued only if the school or district-issued Chromebook is being sent out to repair AND if there is one available. (See the 1-to-t vs BYOD documen t to see the process for requesting a loaner device if your student needs one for the school year.)
See Lenovo's Accidental Damage Protection Warranty Information document to view costs of and purchase the DHE Accidental Damage Protection or the Post-Warranty Accidental Damage Protection. Purchase costs will depend on the age of the device.

Remote Learning Tech Help		Dunstan Device Support for 6th Grade

Dunstan Device Support for 7th & 8th Grades	Dunstan Device Support for Parents/Guardians

Elementary Schools