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Support For Devices

Support For Devices
Posted on 02/22/2021
Support For Devices
  1. Jeffco and DHE will only troubleshoot and repair devices that were issued or purchased through Jeffco.
  2. Repair timelines continue to take 8+ weeks to complete. (Please take care of your device so you're not without or with a school loaner that's 4+ years old.)
  3. Temporary loaner Chromebooks are issued only if the school or district-issued Chromebook is being sent out to repair AND if there is one available.  (See the 1-to-t vs BYOD document to see the process for requesting a loaner device if your student needs one for the school year.)
  4. See Lenovo's Accidental Damage Protection Warranty Information document to view costs of and purchase the DHE Accidental Damage Protection or the Post-Warranty Accidental Damage Protection.  Purchase costs will depend on the age of the device.
Remote Learning Tech Help
Remote Learning
Tech Help

Chromebook Support 6th Grade 
Dunstan Device Support
for 6th Grade
 
Device Support 7th & 8th Grades
Dunstan Device Support
for 
7th & 8th Grades
Device Support For Parents
Dunstan Device Support
for 
Parents/Guardians 

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